Navigating the digital banking landscape requires understanding the terms and conditions that govern your online experience. For First Hawaiian Bank customers, accessing your accounts online through the First Hawaiian Bank Login provides a convenient way to manage your finances. However, it’s important to be aware of the disclosures related to these services to ensure a smooth and informed banking journey. This article breaks down the key disclosures you should know when using your First Hawaiian Bank online account.
Key Disclosures for FHB Online Banking Users
First Hawaiian Bank offers a range of online banking services designed to simplify your financial management. Understanding the terms and potential fees associated with these services is crucial. Here’s a breakdown of the essential disclosures:
1. Free Basic Online Banking Services
First Hawaiian Bank provides a suite of free basic online banking services for personal customers. These services are designed to offer comprehensive digital banking capabilities without incurring extra charges. These free services include:
- Account Aggregation: This feature allows you to connect and view accounts you hold at other financial institutions, providing a holistic view of your finances in one place through your First Hawaiian Bank online banking portal.
- Transfers: Easily move funds between your First Hawaiian Bank accounts and even to accounts at other banks you own. This simplifies money management and ensures your funds are where you need them.
- Mobile Check Deposit: Deposit checks conveniently from anywhere using your smartphone or tablet. This feature saves you time and trips to the bank.
- eStatements: Access your bank statements electronically, reducing paper clutter and offering a secure and environmentally friendly way to review your account activity.
- Zelle®: Send and receive money quickly and easily with friends, family, and businesses using Zelle® directly through your First Hawaiian Bank online banking or mobile app.
- Direct Connect: Manage your First Hawaiian Bank accounts directly through personal financial management software for streamlined financial tracking and planning.
While these core services are free for personal customers, it’s important to note that optional services like Online Bill Pay for personal accounts may have additional fees. For business customers, First Hawaiian Bank offers two online banking options: FHB Online Business Basic (free) and FHB Online Business Banking ($5.99/month, waived for Priority Banking customers), which includes Bill Pay, Zelle®, and Entitlements. Always refer to the FHB Online Terms and Conditions for complete details on services and any applicable fees.
2. Understanding eStatement Options and Fees
First Hawaiian Bank encourages paperless banking with eStatements. When you enroll in eStatements, you’ll conveniently receive your statements online and will no longer receive paper statements in the mail. This is a free and secure way to manage your banking records.
However, if you prefer to receive both paper and electronic statements, a fee of $5 will be charged each month for each checking and savings account where you opt for duplicate statements. Choosing eStatements only is a cost-effective and environmentally conscious choice.
3. eBills and Online Bill Pay Considerations
eBills offer a convenient way to receive and manage your bills electronically through FHB Online Bill Pay. To utilize eBills, you must have a First Hawaiian Bank checking account and be enrolled in FHB Online Bill Pay. It’s important to ensure that the biller or payee you wish to use offers eBills through the First Hawaiian Bank system.
While Online Bill Pay can simplify bill management, enrolling in this service might incur additional fees depending on your account type. Review the Terms & Conditions for comprehensive details about digital banking services and any associated fees before enrolling. If you decide to discontinue the Bill Pay service, you can easily unenroll by logging into your FHB Online account, navigating to Settings, and selecting “Unenroll from Bill Pay.”
4. Accessing External Accounts
First Hawaiian Bank’s account aggregation feature allows you to view accounts from other financial institutions within your FHB Online Banking dashboard. To use this feature, you need to have existing online access set up at the external financial institution you wish to link. This ensures secure access and data privacy while providing a consolidated view of your finances.
5. Transfer Restrictions and Requirements
Transferring funds is a core feature of online banking, but it’s important to understand the limitations. You can transfer money between your own accounts within First Hawaiian Bank and between your FHB accounts and your personal accounts at other financial institutions.
There are restrictions in place to ensure security and compliance. You must be 18 years of age or older to use the External Transfer services. For complete details on transfer limits and regulations, please refer to the Terms and Conditions of FHB Online Services.
6. Online Bill Pay and Age Requirements
For personal customers interested in using Online Bill Pay, it’s essential to be aware of the age requirement. You must be 18 years or older to enroll in Online Bill Pay and may be subject to additional fees depending on your account type.
For business customers, FHB Online Business Banking includes Bill Pay and Zelle®. Business Online Basic users who enroll in Bill Pay will be automatically upgraded to Business Online Banking, which may involve monthly fees unless fee waivers apply (like for Priority Banking customers). Always consult the Terms and Conditions of FHB Online Services for complete details.
7. Zelle® Usage and Requirements
Zelle® is a convenient and fast way to send and receive money. To use Zelle®, you need a U.S. bank account and a U.S. mobile phone number. Transactions are typically processed within minutes when the recipient’s email address or U.S. mobile number is already enrolled with Zelle®.
Personal customers must be 18 years or older to enroll in Zelle®. Business customers need to be enrolled in FHB Online Business Banking to access and use Zelle®. When transacting with small businesses via Zelle®, both parties must be enrolled in Zelle® directly through their respective financial institution’s online or mobile banking platform. Refer to the Terms and Conditions of FHB Online Services for comprehensive information about using Zelle®.
8. SMS/Text Message Fees
Keep in mind that standard SMS/Text Message fees from your mobile carrier may apply when using certain First Hawaiian Bank online banking features, such as receiving alerts or notifications via text message. Check with your mobile provider for details on your text messaging plan and any potential charges.
Conclusion
Understanding these disclosures is an important step in effectively using your First Hawaiian Bank login and online banking services. By being informed about the terms, conditions, and potential fees, you can maximize the benefits of FHB’s digital banking platform while managing your finances efficiently and securely. Always review the full Terms and Conditions for the most up-to-date and detailed information about First Hawaiian Bank’s online services.
