Getting a car loan can be a significant step, and having easy access to customer service is crucial. If you’re looking for a Bank Of America Car Loan Telephone Number, you’ve come to the right place. This article provides you with all the essential contact details and answers frequently asked questions to ensure you can easily reach Bank of America’s auto loan customer service team.
Whether you are a new customer exploring your financing options or an existing customer with questions about your current loan, Bank of America offers dedicated phone lines to assist you. Reaching out by phone can be the quickest way to get personalized support and immediate answers.
Contact Bank of America Auto Loan Customer Service by Phone
Bank of America provides specific phone numbers to cater to both prospective and current auto loan customers. This ensures that your queries are directed to the right team for efficient service.
Phone Numbers for New and Existing Customers
Here are the dedicated Bank of America car loan telephone numbers:
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New Customers: 844.892.6002 If you are interested in applying for a new car loan with Bank of America, use this number to speak with a loan specialist. They can guide you through the application process, discuss interest rates, and help you understand your financing options.
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Existing Customers: 800.215.6195 For those who already have a Bank of America auto loan and have questions about their account, payments, or any other servicing-related inquiries, this is the number to call.
Both lines are available during the following hours:
- Monday to Friday: 8 a.m. to 8 p.m. ET
Bank of America understands the importance of accessibility and inclusivity. They accommodate customers with diverse needs through the following services:
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Relay Services: Calls made through relay services (dial 711) are accepted, ensuring accessibility for individuals with hearing or speech disabilities.
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Language Interpretation Services: Language interpretation services are available at no cost. You can request an interpreter when you call or visit a financial center, ensuring clear communication regardless of your primary language.
Frequently Asked Questions About Bank of America Auto Loans
To further assist you, here are answers to some frequently asked questions about Bank of America auto loans and customer service:
Can I apply for a Bank of America auto loan online?
Yes, you absolutely can. Bank of America offers a convenient and secure online application process. Applying online is easy and typically takes just a few minutes. You can start your application here: Apply for an auto loan online.
Is it possible to refinance my current auto loan with Bank of America?
Yes, refinancing is an option. When you begin your online auto loan application, simply select “Refinance.” Refinancing your auto loan could potentially lower your monthly payments or interest rate. You can explore rates and start your refinance application here: Review rates and apply for your auto loan online.
What information will I receive after my loan is finalized?
After your auto loan is closed, you will receive a welcome package within 10 to 15 days. This package contains important details about your loan, including:
- A welcome letter from Bank of America.
- Your account number, first payment due date, and payment amount confirmation.
- Instructions for setting up automatic payments.
- Information about Bank of America Online Banking features and benefits.
- Customer service contact information, including the Bank of America car loan telephone number (800.215.6195).
What are my options for paying my Bank of America auto loan?
Bank of America offers a variety of payment methods to suit your preferences:
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Automatic Payments: Set up recurring payments from your Bank of America checking account or an external bank account. Learn more about automatic payments
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Online Banking Transfers: Make one-time or recurring payments from your Bank of America checking account through online banking. You can also make principal reduction payments this way. View FAQs about transfers
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Online Payments via Checking Account: Use the “Pay Now” option in your Loan Summary tab in Online Banking to make payments from either a Bank of America account or an account at another financial institution. Recurring payments can also be scheduled.
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Phone Payments: Utilize the automated voice response system at 800.215.6195 for payments. Agent-assisted payments are available for a fee at the same number.
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Bill Pay through Other Financial Institutions: If you don’t have a Bank of America account, you may be able to use the bill pay feature of your bank to pay your auto loan.
Can I receive electronic billing statements for my auto loan?
Yes, you can opt for electronic bills (eBills). You’ll receive email notifications when your statement is ready, and you can log in to Online Banking to view your statement and payment amount. View FAQs about eBills
How can I view my auto loan details online?
Accessing your loan information is easy. Simply log in to Bank of America Online Banking and select your auto loan account on the Accounts Overview page. You’ll find details like the original loan amount, interest rate, and payoff amount. You can also find the customer service Bank of America car loan telephone number on your statement.
How do I set up automatic payments for my Bank of America auto loan?
Setting up automatic payments can be done easily online. Log in to Online Banking, navigate to the Bill Pay menu, and select “Automatic/Recurring payments.” Follow the provided instructions to set up your automatic payments. Alternatively, you can use the paper signup form included in your welcome package and mail or fax it as instructed. Log in to Online Banking
How do I pay off my Bank of America auto loan?
To pay off your auto loan, you first need to determine the exact payoff amount. You can find this information by logging into Online Banking or calling the customer service number on your statement. Once you have your payoff amount, you can make the payment through:
- Transferring funds from a Bank of America deposit account. View FAQs about transfers
- Using Bill Pay to schedule a payment from your Bank of America account or another financial institution. View FAQs about Bill Pay
- Utilizing the bill pay functionality of your bank if you don’t have a Bank of America deposit account.
For more comprehensive FAQs about auto loans, you can visit: View all auto loan FAQs »
Find ATMs & Financial Centers
If you prefer in-person assistance or need ATM services, you can use Bank of America’s financial center locator to find convenient locations and ATMs near you. financial center locator
Schedule an Appointment
For more in-depth discussions about opening an account or addressing financial concerns, you can schedule an appointment at your convenience. Make an appointment
Bank of America provides multiple avenues for customer service, ensuring that you can get the help you need in the way that works best for you. Whether you choose to call the Bank of America car loan telephone number or explore online and in-person options, support is readily available.
