At Bank Of James, we understand that reaching out should be easy and efficient. Your comments, opinions, and concerns are invaluable to us, and we are committed to providing you with the support you need. Our dedicated team reviews all messages every business day, Monday through Friday, during regular business hours, ensuring your queries are addressed promptly. We aim to respond as quickly as possible, but please allow us until the close of the following business day to get back to you. We offer multiple convenient ways for you to contact Bank of James, ensuring your banking needs are always met.
Reach Out to Bank of James by Telephone
For immediate assistance, our knowledgeable bankers are ready to help you during our regular business hours. Don’t hesitate to call us.
For General Inquiries:
Please contact us at 434-846-2000.
Toll-Free within the US:
You can also reach us toll-free at 1-877-266-0765.
Whether you have questions about our services, need help with your account, or require banking advice, our team at Bank of James is just a phone call away.
Contact Bank of James by Mail
If you prefer to correspond via mail, you can send your letters to our main office.
Our Mailing Address:
Bank of the James
828 Main Street
Lynchburg, VA 24504
Please note that while mail is a reliable way to reach us, it may take longer for us to receive and respond to your inquiries compared to phone or email. For urgent matters, we recommend contacting us by phone.
Report a Lost or Stolen Bank of James Card Immediately
If your Bank of James credit or debit card is lost or stolen, it’s crucial to report it immediately to prevent unauthorized use.
24/7 Lost/Stolen Card Support:
Contact your local Bank of James branch during business hours or call our dedicated 24-hour hotline at 1-833-221-8665.
Our priority is to secure your account and provide you with a replacement card as quickly as possible. Don’t hesitate to reach out at any time if you suspect your card is missing or has been compromised.
Email Bank of James Customer Support
For non-urgent inquiries, you can easily reach our customer support team by email. Please submit your message through the form available on our website, and a customer support representative will be in touch with you shortly.
Please be aware: Our email form is not a secure channel. For your security, please do not send sensitive personal and account information such as account numbers, Social Security numbers, passwords, or PIN numbers via email. Email is not a secure method for transmitting confidential data.
Additionally, please note that email messages are not a sufficient means for any requirement to provide written notice, and cannot be used to place a stop payment on a check, request account transfers, or report lost or stolen banking codes or cards. For these types of requests, please call us directly or visit a branch location for secure assistance.
Bank of James Branch Locations and Hours
For in-person banking services, visit any of our conveniently located Bank of James branches across Virginia. Each branch is staffed with experienced professionals ready to assist you with your banking needs. Below are details for some of our branch locations. For a complete list and the most up-to-date information, please visit our Locations Page.
Altavista Branch of Bank of James
Address: 1110 Main Street, Altavista, VA 24517, USA Get Directions
Phone: (434) 369-7300
Bank Hours:
- Monday through Thursday: 9:00 am – 5:00 pm
- Friday: 9:00 am – 6:00 pm
- Closed for Federal Holidays
Amherst Branch of Bank of James
Address: 164 South Main Street, Amherst, VA 24521, USA Get Directions
Phone: (434) 946-9777
Bank Hours:
- Monday through Thursday: 9:00 am – 5:00 pm
- Friday: 9:00 am – 6:00 pm
- Closed for Federal Holidays
Mailing Address:
P. O. Box 474, Amherst, VA 24521
Appomattox Branch of Bank of James
Address: 1745 Confederate Boulevard, Appomattox, VA 24522, USA Get Directions
Phone: (434) 352-5500
Bank Hours:
- Monday through Thursday: 9:00 am – 5:00 pm
- Friday: 9:00 am – 6:00 pm
- Closed for Federal Holidays
Mailing Address:
P. O. Box 2298, Appomattox, VA 24522
Bedford Branch of Bank of James
Address: 1405 Ole Dominion Blvd, Bedford, VA 24523, USA Get Directions
Phone: (540) 587-8646
Bank Hours:
- Monday through Thursday: 9:00 am – 5:00 pm
- Friday: 9:00 am – 6:00 pm
- Closed for Federal Holidays
We are committed to providing exceptional customer service at Bank of James. No matter how you choose to contact us, we look forward to assisting you with your financial needs.
