In today’s fast-paced business environment, having reliable customer service is crucial. For Bank of America business customers, accessing support is straightforward and designed to help manage your finances efficiently. Whether you need assistance with your account, online banking, or require specific services, Bank of America provides multiple channels to get the help you need. This guide will provide you with the key contact numbers and resources to ensure you can reach Bank of America’s business customer service effectively.
Bank of America Business Customer Service Phone Numbers
For immediate assistance, speaking directly with a representative can often be the quickest solution. Bank of America offers several dedicated phone lines for different business needs. Here are the main contact numbers you should know:
General Servicing and PPP Support
For everyday account servicing inquiries or support related to the Paycheck Protection Program (PPP), you can call the general business customer service line:
888.BUSINESS (888.287.4637)
- Hours:
- Monday – Friday: 7 a.m. – 11 p.m. ET
- Saturday: 8 a.m. – 8 p.m. ET
This number is your primary contact for a wide range of business banking needs.
Open a New Account
If you are looking to establish a new business account with Bank of America, you can reach out to their dedicated new accounts team:
866.283.4075
- Hours:
- Monday – Friday: 8 a.m. – 10 p.m. ET
This line will connect you with specialists who can guide you through the process of opening a new business account.
Remote Deposit Online Support
For businesses utilizing Bank of America’s Remote Deposit Online service and requiring technical assistance, use this number:
877.270.1242
- Hours:
- Monday – Friday: 8 a.m. – 8 p.m. ET
This specialized support ensures you can efficiently manage check deposits remotely.
Merchant Services Support
Businesses using Bank of America Merchant Services for payment processing can access 24/7 automated support, and also reach out for specific queries at:
833-344-2324
- Hours:
- Automated support: 24/7
This ensures continuous support for your payment processing needs.
Online Banking Support
For any technical issues or questions related to Bank of America’s online banking platform for businesses, contact:
866.758.5972
- Hours:
- Monday – Friday: 7 a.m. – 11 p.m. ET
- Saturday: 8 a.m. – 8 p.m. ET
Get assistance navigating online banking features and troubleshooting any issues.
Intuit® Online Payroll Support
If your business uses Intuit® Online Payroll through Bank of America, specific support is available at:
888.606.4545
- Hours:
- Monday – Friday: 9 a.m. – 9 p.m. ET
This dedicated line helps with payroll related inquiries and technical support.
It’s important to note that language interpretation services are available at no cost when you call any of these numbers, or when visiting a financial center.
24/7 Online and Mobile Banking Support
Beyond phone support, Bank of America provides robust online and mobile banking tools designed to empower businesses to manage their finances anytime, anywhere.
Caption: Bank of America provides convenient mobile banking solutions for businesses to manage finances on-the-go.
Key Online and Mobile Banking Features:
- Mobile Check Deposit: Deposit checks securely from your office or home using the Bank of America mobile app. Learn more about Mobile Check Deposit.
- Zelle®: Send and receive payments quickly and securely using phone numbers or email addresses, directly within your Bank of America account. Explore Zelle for Business.
- Cash Flow Monitor: Gain a clear view of your business finances with an intuitive dashboard featuring graphs, insights, and projections. Connect with apps like QuickBooks to streamline your financial overview. Discover Cash Flow Monitor.
If you are not yet enrolled in online banking, you can easily Enroll in Online Banking or Download the Mobile App to get started.
Frequently Asked Questions (FAQs)
Bank of America also offers a comprehensive FAQ section to address common queries quickly. Here are some frequently asked questions that might be helpful:
- General Account Questions: For questions about existing checking, savings, credit card, or business services accounts, call 888.BUSINESS (888.287.4637).
- Applying Online: You can easily apply online for small business accounts, credit cards, and financing. Visit the Small Business section of the Bank of America website to find the relevant links.
- Fraud Protection: Bank of America’s $0 Liability Guarantee protects you from fraudulent transactions on your credit and debit cards, provided you report them promptly. Learn more about account security.
- Lost or Stolen Card: Report lost or stolen cards immediately through Online Banking or the Mobile Banking app.
- Forgot ID/Password: Recover your online banking credentials easily on the Bank of America home page by selecting “Forgot ID/Password?”.
- Suspect Compromised Information: If you suspect identity theft or account compromise, contact Bank of America immediately and follow their recommended steps, including visiting the Identity Theft Resource Center.
For more detailed FAQs, you can View all small business FAQs ».
Find ATMs & Financial Centers and Schedule Appointments
For in-person banking needs, Bank of America provides an extensive network of ATMs and financial centers.
Caption: Schedule an appointment at a Bank of America financial center for personalized business banking assistance.
- ATM & Financial Center Locator: Use the financial center locator to find the nearest convenient location.
- Schedule an Appointment: For personalized consultations or to open an account, Make an appointment at your convenience.
Conclusion
Bank of America is committed to supporting your business with accessible and efficient customer service. Whether you prefer to call, use online and mobile banking, or visit a financial center, numerous resources are available to help you manage your business finances effectively. Keep these contact numbers and online tools handy to ensure you can always get the support you need. For any further assistance, don’t hesitate to reach out to the Bank Of America Business Customer Service Number at 888.BUSINESS (888.287.4637).
