Simmons Bank has been honored with a prestigious accolade, securing a place on Forbes list of America’s Best-In-State Banks 2024 for Tennessee. This recognition highlights the bank’s commitment to meeting the unique financial needs of local communities and its success in earning the trust and high regard of Tennessee residents.
Forbes 2024 Best-In-State Banks Award for Simmons Bank in Tennessee
Jay Brogdon, president of Simmons Bank, expressed his pride in the Forbes recognition, stating, “This award from Forbes reflects the dedication of our Simmons Bank team and reinforces our daily efforts to deliver valuable financial solutions to our customers and the communities we are privileged to serve. For over a century, Simmons Bank has been a reliable financial partner, and we are honored to continue building upon this heritage of excellence that has defined Simmons Bank since 1903.”
Forbes Best-In-State Banks 2024: Methodology and Ranking Factors
The Forbes Best-In-State Banks 2024 ranking, now in its seventh year, is the result of a collaboration with Statista Inc., a leading market research firm. This year’s evaluation was based on the responses of approximately 26,000 U.S. residents who participated in an extensive survey.
The survey asked participants to identify all banks and credit unions where they currently or previously held checking or savings accounts. Respondents were also encouraged to share their awareness of financial institutions through the experiences of their friends and family. Crucially, the survey measured customer satisfaction, asking participants to rate their satisfaction level and their willingness to recommend the bank to others.
The ranking methodology considered a range of key criteria vital to banking customers, including:
- Customer Service: Evaluating the quality and responsiveness of customer support.
- Financial Advice: Assessing the expertise and helpfulness of financial guidance provided by bank representatives.
- Fee Structures: Analyzing the transparency and competitiveness of bank fees.
- Digital Services: Examining the ease of use and functionality of online and mobile banking platforms.
- Branch Accessibility: Rating the convenience of branch locations and access to in-person assistance.
- Trust: Measuring the overall level of trust and confidence customers have in the financial institution.
In addition to the survey data, Statista incorporated online text reviews and ratings collected between February 2021 and March 2024, which contributed 20% to the final score. The survey responses represented the majority of the evaluation, accounting for 80% of the overall ranking.
Simmons Bank: A Legacy of Excellence and Customer Focus
This latest recognition from Forbes adds to a series of accolades Simmons Bank has received, reinforcing its position as a leading financial institution. Previous Forbes awards include:
- World’s Best Banks (2023)
- America’s Best Midsize Employers (2023)
- World’s Best Banks (2022)
- America’s Best Bank (2022)
- World’s Best Banks (2021)
- America’s Best Banks (2021)
- America’s Best Employers By State (2020)
- World’s Best Banks (2020)
These consistent recognitions from Forbes underscore Simmons Bank’s ongoing commitment to providing exceptional financial services and maintaining high levels of customer satisfaction.
Simmons Bank Branch Exterior Showcasing Brand and Logo
About Simmons Bank
Simmons Bank is a subsidiary of Simmons First National Corporation (NASDAQ: SFNC), a financial holding company with a long-standing history of 115 years of consecutive cash dividend payments. With 233 branches across Arkansas, Kansas, Missouri, Oklahoma, Tennessee, and Texas, Simmons Bank delivers a wide range of financial solutions with a focus on a client-centric approach. In addition to the Forbes accolades, Simmons Bank was also named one of the 2024-2025 Best Companies to Work For in the South by U.S. News & World Report.
For further information about Simmons Bank, please visit simmonsbank.com. You can also follow the bank on X (formerly Twitter) @Simmons_Bank or explore their newsroom.
SOURCE Simmons Bank
