Navigating your Employment Development Department (EDD) benefits just got a bit easier, but it’s important to stay updated on the latest changes, especially regarding your debit card. If you’re trying to “Sign In Bank Of America Edd,” you might be looking for information that has recently changed. Let’s clarify the current process for accessing your EDD benefit payments and managing your debit card.
Important Updates: Say Goodbye to Bank of America EDD Debit Cards
As of February 15, 2024, the EDD has transitioned to a new debit card provider. Benefit payments are no longer issued on Bank of America debit cards. This is a significant change, so if you are still expecting to receive your benefits on a Bank of America card, it’s crucial to take note.
The EDD has partnered with Money Network to issue prepaid debit cards for benefit payments. This means that your new EDD debit card will be a Money Network prepaid debit card.
If you still have funds on an old Bank of America EDD debit card, you will need to contact Bank of America directly at 1-866-692-9374 to request a check for the remaining balance.
To understand more about this transition, you can watch the official EDD video: The EDD is Transitioning to New Debit Cards (YouTube).
Introducing the Money Network Prepaid Debit Card
The Money Network prepaid debit card is designed to provide you with fast and convenient access to your EDD benefit payments. It functions like any other debit card, allowing you to:
- Pay bills online and in stores
- Purchase groceries and everyday necessities
- Withdraw cash from ATMs, banks, and stores offering cash-back
- Transfer funds to your personal bank account
No Bank Account Required & Easy Access to Funds: You do not need a personal bank account to receive and use this debit card. It offers a straightforward way to manage your benefits.
Free Transfers: You can transfer your funds to your bank account without any extra charges.
Fraud Protection: The card includes a Zero Liability Policy to protect you from unauthorized transactions.
Activating and Using Your Money Network Card
Activating Your Card
Before you can use your new Money Network debit card, you need to activate it. You have two convenient options:
- Phone: Call Money Network at 1-800-684-7051. Follow the prompts to activate your card and set your Personal Identification Number (PIN).
- Money Network Mobile App: Download the Money Network Mobile App from the Money Network website. The app provides a user-friendly interface to activate your card, set your PIN, and manage your account.
Using Your Card
Once activated, your Money Network card is ready to use wherever debit cards are accepted. You can use it for:
- In-store purchases
- Online transactions
- Bill payments
- Cash withdrawals at ATMs
- Getting cash back at point-of-sale locations
Managing Your Money Network Card Account
To effectively manage your EDD benefit payments, Money Network offers online and mobile access to your card account. This is where you’ll go to “sign in” to your EDD debit card account moving forward, not Bank of America.
You can manage your card by:
- Money Network Online Account: Visit the Money Network login page to access your account online. Here you can check your balance, review transactions, transfer funds, and lock your card if needed.
- Money Network Mobile App: Download and use the mobile app for on-the-go account management. The app provides similar functionalities to the online portal, including balance checks, transaction history, card locking, and fund transfers.
Transferring funds from your Money Network card to your personal bank account typically takes two to three business days.
How to Choose Debit Card Payments from EDD
If you are applying for Unemployment, Disability Insurance, or Paid Family Leave benefits, you can select the debit card as your preferred payment method through your myEDD account. Here’s how:
For Unemployment Benefits:
- Log in to your myEDD account: Go to myEDD and select UI Online.
- Register or Manage: Click on the Register or Manage button.
- Profile: Select Profile.
- Update Payment Option: Locate Benefit Payment Option and click Update Your Payment Option.
- Select Debit Card: Choose Debit Card and click Save.
Note: You can update your payment option in UI Online between 6 a.m. and 8 p.m. any day.
For Disability Insurance and Paid Family Leave Benefits:
- Log in to your myEDD account: Go to myEDD and select SDI Online.
- Profile: Select Profile.
- Edit Payment Option: Locate Benefit Payment Option and select Edit Payment Option.
- Select Debit Card: Choose Debit Card and click Save.
Note: Payment options in SDI Online can also be updated between 6 a.m. and 8 p.m. daily.
Understanding Payment Timelines
Your first benefit payment via debit card will generally arrive 7-10 days after you become eligible. For subsequent payments, once you certify for benefits, payments are typically received within 2 days.
Important: Weekends and holidays can affect payment timing, potentially delaying payments until the next business day.
Estimated Payment Timeline Examples:
| Holiday | Day You Certify | First-time payment | Ongoing Payments |
|---|---|---|---|
| Christmas Day (Dec 25, 2024) | Sunday, December 22, 2024 | By Tuesday, January 7, 2025 | By Tuesday, December 24, 2024 |
| New Year’s Day (Jan 1, 2025) | Sunday, December 29, 2024 | By Monday, January 13, 2025 | By Tuesday, December 31, 2024 |
| Martin Luther King Jr. Day (Jan 20, 2025) | Sunday, January 19, 2025 | By Monday, February 3, 2025 | By Wednesday, January 22, 2025 |
If your myEDD account indicates a payment has been processed but you don’t see it on your debit card, contact Money Network Customer Service at 1-800-684-7051.
What to Do if Your Card is Lost or Stolen
If you misplace your Money Network debit card, you can immediately lock it to prevent unauthorized use. You can lock your card through:
- Online Account: Log in to your Money Network online account.
- Mobile App: Use the Money Network Mobile App.
If your card is permanently lost or stolen, you need to report it and request a replacement by calling Money Network Customer Service at 1-800-684-7051 (TTY: 1-800-684-7053). For more information, visit the Lost or Stolen Cards section on their website.
Accessing Customer Service
Money Network provides 24/7 customer service support. You can reach a representative by calling:
- Within the U.S.: 1-800-684-7051
- Outside the U.S.: 1-531-262-5282
- TTY: 1-800-684-7053
Important Note: Money Network customer service can assist with debit card-related inquiries but cannot answer questions about your EDD claim or program eligibility.
Understanding Fees and Disclosures
It’s important to be aware of any applicable fees associated with your Money Network debit card. You will receive detailed information about fees with your card. You can also review the debit card fees online. For the complete legal terms, refer to the Cardholder Agreement (PDF).
Still Have Questions?
For further clarification, you can check the Benefit Payment Options FAQs on the EDD website.
This guide should help you understand the transition from Bank of America to Money Network for your EDD debit card. Remember to use the Money Network portal or app for all your “sign in” and card management needs.
