In today’s fast-paced world, managing your finances should be convenient and accessible, no matter where you are. Tn State Bank understands this need, offering robust Electronic Banking Services that put you in complete control of your money, 24/7. Whether you are a personal banking or business banking customer, these standard services are available to you free of charge, providing seamless access through both your computer and mobile devices.
TN State Bank: Your Partner in Modern Banking
TN State Bank provides a unified and modern banking experience through its Online Banking website and Mobile Banking app. Regardless of your chosen platform, you’ll find a consistent, user-friendly interface designed to simplify account management and money movement. Your login credentials remain the same across all devices, ensuring a hassle-free experience whether you’re banking from the comfort of your home or on the go.
Get started with mobile convenience by downloading the TNStateBank Mobile App:
- For Apple Users: Download from the App Store® (TNStateBank Mobile)
- For Android Users: Download from the Google Play™ Store (TNStateBank Mobile)
Alt text: TN State Bank Mobile App displayed on iPhone and iPad, showcasing the user-friendly interface for online banking.
Comprehensive Features and Functionality
TN State Bank’s Electronic Banking Services are packed with features designed to give you maximum control and insight into your finances:
- 24/7/365 Access: Bank anytime, anywhere, fitting your financial tasks into your schedule, not the other way around.
- Real-Time Account Management: View up-to-the-minute balances and transaction history. Easily search transactions to track your spending and deposits.
- Check and Deposit Image Viewing: Access and print images of your checks and deposits for your records, enhancing your financial organization.
- Seamless Fund Transfers: Effortlessly move money between your TN State Bank accounts. You can also transfer funds to and from accounts you hold at other financial institutions, streamlining your money management.
- Loan Payment Options: Make payments to your TN State Bank loans, with options for regular payments or principal-only payments, directly through the platform.
- Effortless Bill Payments with Bill Pay: Pay bills and even your friends online. Set up one-time or recurring payments, ensuring you never miss a due date.
- Mobile Check Deposit: Deposit checks securely from anywhere using your smartphone or tablet, eliminating trips to the bank. (Mobile Banking only, service eligibility applies).
- Electronic Document Delivery: Enroll to receive eStatements and other important documents electronically. Access and download up to 18 months of your bank statements and documents, reducing paper clutter and enhancing security.
- Account Information Export: Download and export your account information to popular personal financial management software on your computer for advanced budgeting and financial planning.
- Direct Support Access: “Start a conversation” with TN State Bank’s Electronic Banking Department during business hours for immediate assistance and support.
- Customizable Account Alerts: Set up balance and transaction alerts for each account. Receive notifications via email, SMS text, or in-app message, keeping you informed about your account activity.
- Stop Payment Functionality: Place stop payments on checks directly through Online Banking, providing an added layer of control over your transactions. (Online Banking only).
- Debit Card Travel Notices: Add travel notices for your debit card, ensuring uninterrupted access to your funds while traveling. (Note: Travel notices may take until the next business day to become effective).
- Business Banking Solutions: TN State Bank offers specialized online banking plans for business customers. Explore the Cash Management page for a detailed list of available plans tailored to business needs.
Alt text: A person comfortably using the TN State Bank mobile banking app on their smartphone to manage finances on the go.
Security is Paramount at TN State Bank
TN State Bank prioritizes the security of your online banking experience. Multiple layers of protection are in place to safeguard your account:
- Strong Password Controls: Ensuring robust password requirements to protect against unauthorized access.
- Two-Factor Authentication (2FA): Adding an extra layer of security by requiring a second verification step during login, protecting your account even if your password is compromised.
- Biometric Login Options: Enable Touch ID or Face ID for quick and secure access via the TNStateBank Mobile App on compatible devices.
- High-Risk Action Authentication: Additional authentication is required for high-risk actions within Electronic Banking Services, adding further protection to critical transactions.
These comprehensive security measures ensure that your TN State Bank online banking experience is not only convenient but also highly secure.
Streamlined Bill Payments with TSB Bill Pay
TN State Bank’s optional TSB OneClick™ and TSB Business BillPay-e™ services, accessible through both Online Banking and the TNStateBank Mobile App, simplify bill management. Enroll for Bill Payment through the ‘Payments’ feature within Electronic Banking Services to schedule payments for current, future, and recurring bills from your designated checking account(s).
With TSB Bill Pay, you can pay:
- Companies and Bills: Easily pay credit cards, utilities, cable, mortgage, loans, and more.
- Individuals: Send payments to friends or family members with ease.
Currently offered at no cost, the Bill Pay service also provides access to eBill Connect for detailed billing information, including full PDF statements for eligible payees. Set up customizable notifications and alerts for Bill Pay actions via email or text message.
For Bill Pay support, use the Chat Now link within the service or call toll-free (844) 599-6556. Support is available Monday-Friday, with hours detailed on the TN State Bank website, ensuring assistance when you need it. For general Electronic Banking support, the TN State Bank Electronic Banking Department is available by phone at (865) 908-5779 during business hours.
Further information and answers to common questions can be found in the Frequently Asked Questions section regarding the bill payment service.
Deposit Checks on the Go with Mobile Check Deposit
TN State Bank Mobile Banking includes the convenient Mobile Check Deposit feature, allowing you to deposit checks directly from your mobile device – absolutely free! Request enrollment through the “Deposit checks” feature in the TNStateBank Mobile App.
Mobile Check Deposit is available to TN State Bank Mobile Banking customers who meet certain eligibility requirements, ensuring responsible and secure usage of the service. These requirements include account age, loan delinquency status, age of account holder, and overdraft history, detailed in the terms and conditions available on the TN State Bank website.
Enjoy the freedom and flexibility of banking with TN State Bank’s Electronic Banking Services. Enroll today and experience the convenience of managing your finances anytime, anywhere.
Please note that third-party message and data rates may apply when using Electronic Banking Services, Bill Pay, and Mobile Check Deposit.
