If you’re navigating the world of mobile payment apps, you’ve likely come across Cash App. A common question for new users, particularly when considering linking their accounts, is: what bank is Cash App associated with? Understanding this connection is crucial for security and for smoothly using services like Plaid to link your bank accounts. This guide will clarify the banking relationships behind Cash App and explain how it impacts your experience, especially when using Plaid for secure linking.
And if you’re someone who sends money internationally, it’s worth noting that Cash App has limitations outside of the US and UK. We’ll also introduce you to Wise, a robust alternative for international money transfers, offering a Wise Account for seamless global transactions.
move-and-manage
Cash App and Plaid: How Do They Connect?
Yes, Cash App is designed to work with Plaid. Plaid acts as a secure intermediary, facilitating the connection between your Cash App account and your bank or financial institution. When you use Plaid to link your bank details to Cash App or other applications, your sensitive financial information is transmitted and verified with robust security measures. Plaid employs advanced encryption technologies and multi-factor authentication to ensure data protection. Furthermore, Plaid’s security protocols are regularly subjected to independent third-party reviews and audits, reinforcing its commitment to user safety and data integrity.
Plaid’s popularity stems from the enhanced security it provides when linking financial information to various apps. Typically, the process is user-friendly: the app prompts you to select your bank, enter your login credentials, and Plaid securely handles the verification and information sharing automatically.
However, linking Cash App with Plaid isn’t always as straightforward as the typical automated process. It requires a slightly more manual approach, which we’ll explain in detail below.
Is Cash App a Practical Choice?
Considering using Cash App? You might be wondering if Cash App is a worthwhile option and what kind of Cash App fees to expect. Cash App is widely favored due to its versatility, range of features, and often minimal fees for many services. For a variety of transactions, Cash App offers fee-free services, making it an appealing option for many users within the US.
Despite its popularity, Cash App isn’t the only digital payment solution available for domestic money transfers in the US. Exploring alternatives and understanding the nuances of each service can help you determine if Cash App is the best fit for your needs.
Lincoln Savings Bank: The Banking Partner Behind Cash App and Plaid
Cash App utilizes Lincoln Savings Bank as its primary banking partner for Plaid connections. This answers the core question: what bank is Cash App using for these integrations?
When you engage with certain features within Cash App, the banking services are often provided through Lincoln Savings Bank, a financial institution insured by the FDIC (Federal Deposit Insurance Corporation)⁴. This partnership enables Cash App to deliver secure, compliant financial services and products to its user base. Lincoln Savings Bank’s involvement ensures that Cash App operates within regulatory frameworks and provides a layer of traditional banking security to its digital platform.
Image showing the concept of secure banking and digital transactions, relevant to the discussion of Cash App and Lincoln Savings Bank.
Wise: Your Solution for Low-Cost International and US Money Transfers
While Cash App excels in simplifying domestic payments, its capabilities for international transactions are quite limited. Currently, Cash App only supports transfers to Cash App users in the UK. If you need a more versatile solution that allows you to send money both within the US and internationally, utilizing just an email address, consider the Wise Account.
Opening a Wise personal account is free, granting you the ability to hold and manage over 40 currencies. You can send money within the US and to over 80 countries using the mid-market exchange rate and transparent, low transaction fees⁸ on every transfer.
If you appreciate the convenience of the Cash App Card, Wise offers a similar solution. For a small one-time fee⁸, you can obtain a Wise Multi-Currency Card. Use your Wise card in over 150 countries, benefiting from automatic currency conversion at competitive exchange rates whenever you spend.
Setting up a Wise Account is quick and easy, often taking just a few minutes. Explore the benefits of Wise today and see how it simplifies both domestic and international finance.
Get a Wise Account today
Visual advertisement for Wise, highlighting its ease of use and global money transfer capabilities.
Step-by-Step Guide: Using Plaid with Cash App
As mentioned earlier, connecting Cash App with Plaid requires a slightly different approach than the standard automatic linking process. While it might seem a bit more involved, it’s quite manageable once you understand the steps. Here’s how to manually link Cash App with Plaid, based on guidance from Cash App customer service⁵:
- Log into Cash App: Open your Cash App on your mobile device and log in.
- Navigate to the Banking Tab: Locate and tap the “Banking” tab within the Cash App interface.
- Obtain Account and Routing Numbers: Find your Cash App account and routing numbers, which are displayed in the Banking tab. Note these down or keep them handy.
- Manually Link with Plaid: When prompted to link your account via Plaid in another app or service, choose the manual linking option and enter your Cash App account and routing numbers when requested.
Cash App does caution that manual linking might not be supported by all services. If you encounter issues, it’s advisable to contact Cash App customer support to explore your specific options.
Making Cash App Compatible with Plaid: Understanding the Manual Process
Initially, it might appear that Cash App isn’t fully compatible with Plaid due to the lack of a direct, automatic connection. However, Cash App and Plaid are indeed compatible; it simply requires using a manual linking procedure instead of the typical automated setup.
The primary reason for this manual approach is that Plaid usually links accounts using online login credentials specific to a bank or financial institution. Since Cash App doesn’t utilize standard online login IDs and passwords in the same way traditional banks do, you won’t find “Cash App” directly listed when searching within Plaid. Therefore, you need to manually add your Cash App details using the account and routing numbers as outlined in the steps above.
Image illustrating the manual linking process, emphasizing that Cash App requires a different approach with Plaid.
Linking Your Cash App Account Without Plaid: An Alternative Method
If you’re facing difficulties using Plaid to link your Cash App account, or if the app you are using doesn’t support manual Plaid linking, Cash App support suggests an alternative manual method⁶:
- Log into Cash App: Open Cash App and log into your account.
- Tap the Money Tab: Select the “Money” tab, often represented by a dollar sign ($) icon.
- Press Cash Out and Choose Amount: Initiate a “Cash Out” transaction and specify an amount.
- Select Standard: Choose the “Standard” transfer speed option.
- Type ‘cashapp’ in the Search Field: In the bank search field, type “cashapp”.
- Press ‘Add Manually’: When Cash App doesn’t appear in the search results, select the “Add Manually” option.
- Enter Routing and Account Numbers: Enter your Cash App routing and account numbers when prompted to manually link your bank details.
Security of Using Plaid with Cash App
A key advantage of Plaid is the added layer of security it provides when using apps that handle sensitive financial data, including your bank account details. It’s reassuring to know that Plaid is secure to use with Cash App. Using Plaid enhances the security measures you’re taking to protect your financial information and your funds when connecting Cash App to other services.
Troubleshooting Issues with Cash App and Plaid
If you encounter any problems while using Cash App with Plaid, the most effective step is to contact Cash App’s customer service team. They are equipped to assist you with any linking issues or technical difficulties you might face. The easiest way to get personalized help is often through the in-app chat support feature within Cash App⁷:
- Log into Cash App: Open Cash App on your device.
- Tap the Profile Icon: Select your profile icon, usually located in the top right corner.
- Select Support: Choose the “Support” option from the menu.
- Select Start a Chat: Tap “Start a Chat” and type your message detailing the issue you are experiencing.
Alternatively, you can reach the Cash App support team by phone at 1 (800) 969-1940. Phone support is available Monday through Friday, from 9:00 am to 7:00 pm EST.
Cash App also maintains a strong presence on social media platforms, offering another avenue for support:
- Instagram: @CashApp
- Twitter: @CashApp @CashSupport
- TikTok: @CashApp
- Twitch: twitch.tv/CashApp
- Reddit: u/CashAppAndi
- Facebook: SquareCash
Image promoting Cash App’s customer support channels, highlighting various ways to get help.
In Conclusion
To summarize, you can indeed use Cash App with Plaid. However, due to Cash App’s unique account structure, you’ll likely need to use a manual linking process instead of Plaid’s automatic system. While this might sound complicated, it’s actually quite straightforward. Simply locate your Cash App routing and account numbers and use these credentials for manual linking, rather than trying to use a username and password login. Refer to this guide to assist you with the process, and don’t hesitate to reach out to Cash App support if you need further assistance.
Remember, while Cash App is excellent for domestic transfers, for sending money internationally using just an email address, Wise provides a more versatile solution. Consider opening a Wise Account today to experience the ease of international money transfers.
Learn more about Wise
- [Cash App](https://cash.app/)
- [Plaid](https://plaid.com/what-is-plaid/)
- [Cash App – international payments](https://cash.app/help/us/en-us/3056-sent-payments-international)
- [Cash App – Lincoln Savings Bank terms of service](https://cash.app/legal/us/en-us/cash-lsb-terms)
- [Cash App customer service – Cash App link to Plaid](https://www.reddit.com/r/CashApp/comments/glkixj/comment/hk81zev/?utm_source=reddit\&utm_medium=web2x\&context=3)
- [Cash App – Problem linking bank account](https://cash.app/help/us/en-us/3072-problem-linking-bank-account)
- [Cash App – contact us](https://cash.app/contact)
- Please see [Terms of Use](https://wise.com/terms-and-conditions) for your region or visit [Wise Fees & Pricing](https://wise.com/us/pricing/): Only Pay for What You Use for the most up-to-date pricing and fee information. All sources checked on 22 September 2022
*Please see terms of use and product availability for your region or visit Wise fees and pricing for the most up to date pricing and fee information.
This publication is provided for general information purposes and does not constitute legal, tax or other professional advice from Wise Payments Limited or its subsidiaries and its affiliates, and it is not intended as a substitute for obtaining advice from a financial advisor or any other professional.
We make no representations, warranties or guarantees, whether expressed or implied, that the content in the publication is accurate, complete or up to date.